Privacy Policy

1. Introduction

KNOWUP EDTECH LIMITED ("we", "us", or "our"), a company registered in the United Kingdom (Company number 16579342) at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, operates the KnowUp website and application. This policy informs you of our practices regarding the collection, use, and disclosure of Personal Information when you use our Service.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information, such as your email address and name.
• Usage Data: We collect information on how the Service is accessed, including IP addresses, browser types, and device identifiers for diagnostic and analytical purposes.
• Cookies: We use cookies and similar tracking technologies to track activity on our Service. You can refuse cookies through your browser settings, though some features of the Service may become unavailable.

3. Use of Data

KnowUp uses the collected data to:

• Provide and maintain the Service.
• Notify you about changes or provide customer support.
• Monitor usage and detect, prevent, and address technical issues.
• Fulfill legal obligations.

4. Your Data Protection Rights

Depending on your location (such as the UK or EU), you have the right to:

• Access, update, or delete the information we have on you.
• Object to or restrict the processing of your data.
• Withdraw consent at any time where we relied on your consent to process your information.

To exercise these rights, please contact us at the email address provided below.

5. Transfer and Security of Data

Your information may be transferred to and maintained on computers located outside of your jurisdiction. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Third-Party Service Providers

We employ third-party companies (e.g., hosting providers, payment processors, analytics) to facilitate our Service. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children. If we become aware that a child has provided us with Personal Data, we take steps to remove that information from our servers.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: