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Analytics
Vitally + KnowUp
Provide your Customer Success Managers with up-to-the-minute product guides. KnowUp ensures that the documentation your CSMs share with customers through Vitally is always accurate and includes the latest screenshots.
Key Features
- CS insight integration
- Playbook-aligned guides
- Usage-driven auditing
- Customer-facing doc sync
How it Works
Connect Vitally to pull in customer feedback loops that trigger specific documentation audits for features causing the most confusion.
Benefits
Improved CS productivity
Higher customer retention
Data-driven documentation
Ready to sync KnowUp with Vitally?
Connect your workspace in under 2 minutes and let the KnowUp AI agent start auditing your documentation automatically.
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