Zero Trust is a security framework requiring all users, whether in or outside the organization's network, to be authenticated, authorized, and continuously validated before being granted access.
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How does Zero Trust impact Support Access?
It eliminates "Shared Logins." Instead of everyone knowing the "Zendesk Admin" password, every agent has their own identity with "Just-in-Time" access to only the tools they need for their current shift.
Knowledge Challenge
Mastered Zero Trust Architecture (ZTA)? Now try to guess the related 6-letter word!
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