XaaS is the broader trend of products (from software to transportation to even hardware) being sold as on-demand, subscription-based services.
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What does XaaS mean for operations professionals?
It means everything must be measurable, automated, and scalable. In a XaaS world, your "Product" is actually the "Service Experience" you provide, making Ops the heart of the business.
Knowledge Challenge
Mastered The "Everything-as-a-Service" (XaaS) Economy? Now try to guess the related 6-letter word!
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