Usability testing is a technique to evaluate a product by testing it with representative users. Moderated tests involve a facilitator, while unmoderated tests are completed by the user alone using software.
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When should you choose moderated usability testing?
Moderated testing is better for exploratory research where you need to ask follow-up questions or understand the user's thought process (Think Aloud). Unmoderated is better for validation and quantitative metrics like task completion speed.
Knowledge Challenge
Mastered Moderated vs. Unmoderated Usability Testing? Now try to guess the related 6-letter word!
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