Documentation Quality (DQ) is a set of metrics used to measure how effective, accurate, and findable your product documentation is.
?
How do you measure doc quality?
Common metrics include "Article Helpfulness" (Yes/No votes), "Time on Page," and "Search Effectiveness" (how often a search leads to a resolved query). High-quality docs directly reduce "How-to" support volume.
Knowledge Challenge
Mastered Product Documentation Quality (DQ)? Now try to guess the related 6-letter word!
Type or use keyboard