PoLP is a security concept where a user is given the minimum level of access (or permissions) needed to perform their job functions.
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Why is PoLP essential for Support Ops?
It limits the "Blast Radius" of a security incident. If a junior agent's account is compromised, the hacker can only see limited tickets, not access the production database or financial records.
Knowledge Challenge
Mastered Principle of Least Privilege (PoLP)? Now try to guess the related 6-letter word!
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