eNPS is a method for measuring employee loyalty and satisfaction by asking: "How likely is it that you would recommend [Company] as a place to work?"
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What is a good eNPS score?
Like NPS, scores range from -100 to +100. A score above 10-20 is considered good; 50+ is excellent. It is a key metric for HR and Ops to monitor team health, especially during rapid scaling.
Knowledge Challenge
Mastered Employee Net Promoter Score (eNPS)? Now try to guess the related 6-letter word!
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