Glossary

Disaster Recovery (RPO and RTO)

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RPO (Recovery Point Objective) is the maximum amount of data loss you can tolerate. RTO (Recovery Time Objective) is the maximum time your system can be down during a disaster.

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How do you set RPO/RTO for a Knowledge Base?

A KB might have an RTO of 4 hours (it's okay if it's down for 4 hours) and an RPO of 1 hour (losing the last hour of edits is okay). A core payment system, however, might have an RTO of 1 minute.

Knowledge Challenge

Mastered Disaster Recovery (RPO and RTO)? Now try to guess the related 6-letter word!

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