Glossary

Conversion Rate Optimization (CRO)

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CRO is the systematic process of increasing the percentage of website visitors who take a desired action — be that filling out a form, signing up for a trial, or completing a purchase.

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What is the core cycle of CRO?

Analyze (find where users drop off) → Hypothesize (why are they dropping off?) → Test (re-design the page/form) → Learn (did it work?). CRO is about making the most of the traffic you already have.

Knowledge Challenge

Mastered Conversion Rate Optimization (CRO)? Now try to guess the related 6-letter word!

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