A Concierge MVP involves manually leading a group of customers through a process to solve their problem, without any software automation at all.
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How is Concierge different from Wizard of Oz?
In Wizard of Oz, the user *thinks* it's automated. In Concierge, the user *knows* a human is doing it and provides feedback on the process itself. It's about learning the "how" before the "what."
Knowledge Challenge
Mastered The Concierge MVP? Now try to guess the related 6-letter word!
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