Overview
Tettra
Tettra is an AI-powered internal knowledge base designed for teams to organize company knowledge. It integrates with Slack, offers an AI assistant that answers team questions from your docs, and features content verification workflows to keep internal documentation fresh.
KnowUp
KnowUp uses an autonomous browser-based AI agent that logs into your product, navigates it like a real user, and drafts complete help-center articles with screenshots — without anyone pressing record. It also detects UI changes and proactively updates existing docs.
Feature Comparison
| Feature | KnowUp | Tettra |
|---|---|---|
| Autonomous content creation | ||
| UI change detection | ||
| Auto screenshot capture | ||
| Internal team knowledge base | ||
| No human trigger required | ||
| Slack integration & AI Q&A | ||
| Proactive doc updates | ||
| Zendesk / Intercom / HubSpot sync | ||
| Content verification workflows |
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What is Tettra?
Tettra is an internal knowledge management platform built for teams. It provides a wiki-like space for documenting processes, policies, and company knowledge. Tettra's AI assistant, Kai, answers team questions directly in Slack by pulling from your knowledge base. It also includes content verification workflows that prompt subject-matter experts to review and update stale articles.
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Key differences between KnowUp and Tettra
Tettra focuses on internal team knowledge — company wikis, processes, and policies. KnowUp focuses on customer-facing help center documentation. Tettra's AI helps team members find answers from existing docs; KnowUp's AI creates the docs autonomously. Tettra uses manual verification reminders to keep content fresh; KnowUp proactively detects product changes and updates articles automatically.
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Pricing comparison
Tettra offers plans starting with a free tier for small teams and scaling per user/month for growing and enterprise teams. KnowUp pricing is tailored to your product's complexity — based on audit frequency and number of workflows. Book a demo for a custom quote based on your product architecture.
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Which should you choose?
Choose Tettra if you need an internal knowledge base for team documentation with Slack integration and AI-powered Q&A. Choose KnowUp if you need autonomous customer-facing help center documentation that detects product changes and syncs with platforms like Zendesk, Intercom, and HubSpot.
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